Legal access follows local law
Our Legal notice explains the conditions connected with creating, using and closing your account. Access depends on local law, and we may ask for clear phone verification before account access or when an account detail needs checking. Wallet records from DANA, OVO, GoPay and QRIS are
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handled as account-related records; bank transfer and virtual account activity may also show a reference connected with BCA, BRI, Mandiri or BNI. We use those records to match a request to the correct account, not to change the terms shown here. If you are in Jakarta,
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the same local-law wording applies as it does elsewhere in Indonesia. Read the notice before opening an account, and contact our support path if a clause, access decision or record appears unclear. We do not describe eligibility as universal: access is available where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.